Recent Posts

When Storms or Floods hit, SERVPRO is ready!

6/15/2017 (Permalink)

Storm Damage When Storms or Floods hit, SERVPRO is ready! Our highly trained crews are ready to respond 24/7 to storm or flood damage in Pierce and St. Croix County.

SERVPRO of The Saint Croix Valley specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Pierce and St. Croix county, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today, 715-381-2266

Have a Wet Basement? We can help!

5/22/2017 (Permalink)

Water Damage Have a Wet Basement?  We can help! SERVPRO of The Saint Croix Valley can extract water, place the equipment needed, and monitor the progress to complete the drying process.

Sump pump failures, groundwater seepage, sewage backups... If you have recently experienced flooding in your home, you are not alone. Our phones have been busy this past week with calls about wet basements. If you have water damage in your home or business and need some help, call SERVPRO of The Saint Croix Valley at 715-381-2266.

Our crews have been trained by the IICRC (Institute of Inspection, Cleaning, and Restoration Certification), and have experience drying out structures. We can extract water, place the equipment needed, and monitor the progress to complete the drying process.  We would be happy to help ease your worries and ensure that your home or business has been dried out properly so that you do not have to worry about future damage. We are locally owned and operated in the Saint Croix Valley.

Crime & Trauma Scene Decontamination

5/3/2017 (Permalink)

SERVPRO of The Saint Croix Valley professionals remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained technicians remove and properly dispose of any biohazard waste. As well as, thoroughly clean, disinfect, and deodorize the structure. 

We are OSHA compliant and have received training in:

  • Bloodborne Pathogens

  • Fall Protection

  • Hazard Communication

  • Lock Out/Tag Out

  • Confined Spaces

  • Personal Protective Equipment

  • Respiratory Protection

  • We are a licensed medical waste hauler and can provide documented destruction of waste

We provide fast and discreet service. We are sensitive to the needs of a grieving family. We can take the stress of clean up off of the family members or building owner. Protecting people is our top priority.  We work with all insurance companies. 

IICRC Certified Firm

3/23/2017 (Permalink)

General IICRC Certified Firm We are an IICRC Certified Firm

SERVPRO of The Saint Croix Valley is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of The Saint Croix Valley

SERVPRO of The Saint Croix Valley specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Our technicians are certified in the following areas:

  • Water Damage Restoration

  • Applied Structural Drying

  • Commercial Drying Specialist

  • Applied Microbial Remediation

  • Fire & Smoke Restoration

  • Odor Control

  • Carpet Cleaning

  • Upholstery & Fabric Cleaning

  • Carpet Repair & Reinstallation

  • Health & Safety

In addition, Chris Lick, owner of SERVPRO of The Saint Croix Valley has received special recognition from the IICRC as a Master Water Restorer, Master Fire & Smoke Restorer, and Master Textile Cleaner. 


Franchise Management Course

2/28/2017 (Permalink)

General Franchise Management Course Chris and Erin Lick at SERVPRO Industries, Inc.

Chris and Erin Lick, owners of SERVPRO of The Saint Croix Valley, just returned after spending a week at the corporate office of SERVPRO Industries, Inc. in Gallatin, Tennessee.  Every five years, SERVPRO franchise owners are required to attend Franchise Management Course (FMC) as a prerequisite to renewing their franchise license.

Chris and Erin were able to hear first-hand about some of the new initiatives and resources available at the corporate level. They learned about business management and leadership. Most importantly they enjoyed networking with and learning from other SERVPRO franchise owners.

This is the second time that Chris and Erin have attended FMC, and have enjoyed and benefited from the experience both times. Next January SERVPRO of The Saint Croix Valley will be celebrating ten years in business!

Does Your Home Have A Mold Problem?

2/9/2017 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy.

Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors

  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 715-381-2266


Saint Croix Valley Smoke and Soot Cleanup

11/14/2016 (Permalink)

Fire Damage Saint Croix Valley Smoke and Soot Cleanup Smoke and Soot Damage Can Cause a Pervasive Odor in Your Saint Croix Valley Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of The Saint Croix Valley will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 
SERVPRO of The Saint Croix Valley 715-381-2266

Saint Croix Valley 24 Hour Emergency Water Damage Service

8/31/2016 (Permalink)

Water Damage Saint Croix Valley 24 Hour Emergency Water Damage Service SERVPRO of The Saint Croix Valley provides 24 hour fire and water damage restoration service in Pierce and Saint Croix County, Wisconsin.

SERVPRO of The Saint Croix Valley is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of the Saint Croix Valley has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of The Saint Croix Valley

SERVPRO of The Saint Croix Valley specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

National Night Out

7/22/2016 (Permalink)

Community National Night Out National Night out is held at Lakefront Park.

SERVPRO of The Saint Croix Valley will be participating in the Hudson National Night Out celebration at Lakefront Park on August 2nd, 2016 from 5-8pm.  The goal of National Night Out is to involve all segments of the community in a campaign designed to heighten crime prevention awareness and strengthen police and community partnerships. 

SERVPRO of The Saint Croix Valley will be sponsoring a photo booth.  Photo props will be available.  Take home a series of silly or serious photos of yourself, family, friends, and/or neighbors. Look for us in the corner! Other business and organizations will be there also with activities for the whole family. 

We are happy to be part of this event to support the Hudson Police Department and connect with the community of Hudson, Wisconsin. Please join us!