Steven joined our team in January of 2019 as the Production Manager.
Steven's background is specific to customer service. 10 years as a Real Estate Agent and before that he was a Credit officer for 10 years. His skills with customer service and team communication make him a valuable asset to our SERVPRO Team.
Steve's certifications include:
Water Damage Restoration
Fire & Smoke Restoration
Lance joined our team as the Business Development Manager in September of 2019. He brings with him a 15 year history of sales and marketing from property and casualty insurance as well as 5 years of claims service prior to that and before that he had experience in construction. We are excited to see his addition to our team.
Joining our team in 2018, Kristin is the Job File Coordinator at SERVPRO of The Saint Croix Valley. With over 10 years of customer service and administrative experience Kristin brings detail oriented skills and professionalism to our team.
Sketch is a marketing representative at SERVPRO of The Saint Croix Valley. He joined our team in 2018. He loves technology so he handles our online presence including social media. Sketch is an artist so you might guess where he got his nickname. Every once in a while he creates a cartoon about restoration and blasts in on our social media pages. If you haven’t already done so, please follow SERVPRO of The Saint Croix Valley on social media! In addition to online marketing, Sketch visits local businesses to talk about SERVPRO and helps at local events.
Jared is our senior crew chief at SERVPRO of The Saint Croix Valley. He has been with us since 2012. He has completed his water damage restoration, carpet cleaning, fire & smoke restoration, carpet repair & reinstallation certifications through the Institute of Inspection Cleaning and Restoration Certification (IICRC). Jared is a journeyman water restorer with the IICRC.
Zac started with SERVPPRO of The Saint Croix Valley in 2014. He is one of our certified water restoration technicians. He also graduated from UW-RF in 2018 with a degree in Exercise Science.
Will started with SERVPRO of The Saint Croix Valley in 2018 as a production technician. He has completed the coursework and become certified in water damage restoration through the IICRC.
Starting in April of 2019, Paul brings experience with fire and water mitigation as well as skills in carpet cleaning and carpentry. He has several years of customer service experience and has served our country for 4 years in The US Army Infantry.
With a background in construction and business ownership, Shannon is a strong member of the team. His related remediation skills in water and bio, mixed with his strong mechanical skills, make him a valuable technician.