Shelli joined our staff as our File Coordinator in January 2020. She brings many years of cleaning business experience as well as customer service skills.
Steven joined our team in January of 2019 as the Production Manager.
Steven's background is specific to customer service. 10 years as a Real Estate Agent and before that he was a Credit officer for 10 years. His skills with customer service and team communication make him a valuable asset to our SERVPRO Team.
Steve's certifications include:
Water Damage Restoration
Fire & Smoke Restoration
Lance joined our team as the Business Development Manager in September of 2019. He brings with him a 15 year history of sales and marketing from property and casualty insurance as well as 5 years of claims service prior to that and before that he had experience in construction. We are excited to see his addition to our team.
Sketch is a marketing representative at SERVPRO of The Saint Croix Valley. He joined our team in 2018. He loves technology so he handles our online presence including social media. Sketch is an artist so you might guess where he got his nickname. Every once in a while he creates a cartoon about restoration and blasts in on our social media pages. If you haven’t already done so, please follow SERVPRO of The Saint Croix Valley on social media! In addition to online marketing, Sketch visits local businesses to talk about SERVPRO and helps at local events.
Jared is our senior crew chief at SERVPRO of The Saint Croix Valley. He has been with us since 2012. He has completed his water damage restoration, carpet cleaning, fire & smoke restoration, carpet repair & reinstallation certifications through the Institute of Inspection Cleaning and Restoration Certification (IICRC). Jared is a journeyman water restorer with the IICRC.
Rick joined our team in 2019, he brings a wide range of experiences in construction and mechanical work, as well as customer service skills.
Quade joined our team in February of 2020. He has a background of construction, including, but not limited to interior and exterior remodels. He bring other aspects to the table as well, such as Machine Operator and Landscape Foreman.